How Can we Help?

Why am I in a waiting room?

Occasionally when high-demand performances go on sale, you may find yourself held in an online waiting room.

We do this to regulate the sudden demand on our ticketing platform, ensuring that each transaction runs smoothly and a great checkout experience for all customers. When in a waiting room, please do not refresh the page.  



You will be notified of your position in the queue and this will automatically update as more spaces become available. Positions in the queue are allocated on a first come first served basis.

Please be patient and follow us on Twitter for updates on ticket availability.

Fancy a Chat?

128086e6bec87f2dc7ed5c7a835d5122@roundhousetrust.desk-mail.com
http://assets2.desk.com/
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