Venue accessibility for wheelchair users
Our venue is accessible for wheelchair users and we’re proud to hold a Gold Standard Award from Attitude is Everything recognising our on-going commitment to provide the best possible experience for deaf and disabled visitors.
We have lowered counter positions at the Box Office, Cloakroom and Paul Hamlyn Roundhouse Studios reception.
Our Main Space is very flexible meaning that that position of wheelchair spaces changes depending on the demands of the event taking place.
We offer a number of wheelchair spaces within seated areas at performances for when seats are in use. In standing areas for gigs or for all-standing shows there is no raised viewing platform for wheelchair users. For such performances, please make yourself known to our Duty Managers prior to doors opening, who will arrange priority entry and be able to advise where best to watch the event.
In our Studio Theatre, we have a number of wheelchair spaces that are reserved until the performance sells out, at which point they will be put on general sale. For promenade performances, wheelchair users are free to roam standing areas and asked to make themselves known to the Duty Manager, prior to doors opening, who will arrange priority entry and be able to advise where best to watch the event.
Although our bars do not have dropped counters for service to wheelchair users, our bar staff will come out from the bar to take your order.
There are accessible toilet facilities on all floors.
In addition to our wheelchair spaces, we also have two wheelchairs for those with limited-mobility which can be booked for use during your visit by arrangement with the Box Office.
All wheelchair spaces can be booked in-person, over the phone on 0300 6789 222 or you can contact us online.