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Why do you charge booking fees?

We carefully structure our fees to reflect the costs of providing a ticketing service.

The per-transaction fee covers the cost to the Roundhouse of fulfilling your order, so that includes postage and packing, the physical tickets themselves and other associated costs.

If a show isn’t created by the Roundhouse, the ticket price doesn’t include any of the costs of providing a ticketing service (e.g. the money we spend creating and maintaining this website, and the team who answer phone calls and who staff the ticketing desk on the night of the performance) so we also charge a per ticket fee for those shows.

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