How Can we Help?

Can I bring in medicines, food and drink to manage a medical condition, or medical equipment?

For many of our events we do have strict policies in place for ticket holders, if you would prefer not to be questioned by the security team, we recommend letting us know you will be bringing the required food/drink/equipment and arriving to the box office on the night, where they will be able to assist you. You can contact our onsite Visitor Services team, email us at or call us at 0300 6789 222 (option 1, then option 2). If you’d prefer you can write to us at Roundhouse, Chalk Farm Road, London NW1 8EH. We aim to respond within 42 hours.

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